Beyond Philosophy

Beyond Philosophy http://www.beyondphilosophy.com/video_rss.xml Videos Thu, 1 September 2008 12:32:30 +0000 en <![CDATA[Dating your customer]]> http://beyondphilosophy.com/video/?id=165 Mon, 18 May 2009 14:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Upset customer at Burger King]]> http://beyondphilosophy.com/video/?id=164 Fri, 1 May 2009 15:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Customer Service Stress Tip.]]> http://beyondphilosophy.com/video/?id=162 Wed, 15 April 2009 14:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Call Centre Disaster Video]]> http://beyondphilosophy.com/video/?id=161 Wed, 1 April 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Baby Using a Call Centre]]> http://beyondphilosophy.com/video/?id=159 Mon, 16 March 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[A Wow Customer Service Example]]> http://beyondphilosophy.com/video/?id=157 Mon, 02 March 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Using Mystery Shoppers to iimprove your Customer Experience]]> http://beyondphilosophy.com/video/?id=122 Mon, 16 February 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Delivering a Great Customer Experience]]> http://beyondphilosophy.com/video/?id=97 Mon, 2 February 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Customer Service Test]]> http://beyondphilosophy.com/video/?id=115 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Building Customer-Centric Websites]]> http://www.beyondphilosophy.com/video/?id=114 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Starbucks Customer Service]]> http://www.beyondphilosophy.com/video/good-and-bad-examples-of-customer-experience/?id=110 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[ Video mystery shopping by YOUR CUSTOMER'S EXPERIENCE]]> http://www.beyondphilosophy.com/video/?id=109 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[How to Get a Customer Service Human]]> http://www.beyondphilosophy.com/video/?id=107 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Delivering A Great Customer Experience]]> http://www.beyondphilosophy.com/video/?id=97 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Cisco: Providing a Better Customer Experience]]> http://www.beyondphilosophy.com/video/good-and-bad-examples-of-customer-experience/?id=95 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Customer Satisfaction]]> http://www.beyondphilosophy.com/video/good-and-bad-examples-of-customer-experience/?id=93 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Customer Satisfaction: The Formula For Success]]> http://www.beyondphilosophy.com/video/?id=92 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ www.small-business-guru.com ]]> www.small-business-guru.com ]]> <![CDATA[Customer Service Basics : The Importance of Customer Satisfaction]]> http://www.beyondphilosophy.com/video/good-and-bad-examples-of-customer-experience/?id=87 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[ Angry customer yells at Dell employee.]]> http://www.beyondphilosophy.com/video/good-and-bad-examples-of-customer-experience/?id=85 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[How to start an initiative to improve the Customer Experience]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=132 Mon, 2 February 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[How to engage the Senior Executive to improve the Customer Experience]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=133 Mon, 2 February 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[How improving the Customer Experience improves revenues and saves cost]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=136 Mon, 2 February 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Engageing the Organization - Flooding an Apartment to show the Real Customer Experience]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=137 Mon, 2 February 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[What was learnt from deliberately flooding and Apartment]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=138 Mon, 2 February 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[How writing an internal blog engages employees]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=139 Mon, 2 February 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[How improving the Customer Experience saves cost]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=140 Mon, 2 February 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[How to differintiate yourself by providing an Emotional Engageing Customer Experience]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=141 Mon, 2 February 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Key learning's for running a Successful Customer Experience initiative]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=142 Mon, 2 February 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Working with one of the pioneers of Customer Experience]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=142 Mon, 2 February 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Extreme Mystery Shopping - The Customer Mirror]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=143 Mon, 2 February 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Looking at the emotional Customer Experience through Customer Mirrors]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=144 Mon, 2 February 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Understand your organizations Emotional Signature]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=131 Mon, 2 February 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Revolutionize your Customer Experience]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=145 Mon, 2 February 2009 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[3 Strategic Questions - Colin Shaw]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=113 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Introduction to Beyond Philosophy]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=89 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Colin Shaw Conference Speaking]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=91 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophyusa.com/ <![CDATA[7 Philosophies behind Customer Experiences]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=90 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Colin Shaw - The DNA of Customer Experience]]> http://www.beyondphilosophy.com/video/beyond-philosophy/?id=81 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Customer sues for refund after using lawnmower all season]]> http://www.beyondphilosophy.com/video/miscellaneous/?id=111 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Martin Warner interviews Woz on Leadership]]> http://www.beyondphilosophy.com/video/miscellaneous/?id=104 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Telephone Etiquette]]> http://www.beyondphilosophy.com/video/miscellaneous/?id=101 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ http://www.elmbridgeadvantage.com]]> http://www.elmbridgeadvantage.com]]> <![CDATA[ YouTube Customer Care: Ear Plugs Required!]]> http://www.beyondphilosophy.com/video/miscellaneous/?id=100 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[]]> Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Fifth Third Bank - Creating a Consistent Customer Experience]]> http://www.beyondphilosophy.com/video/miscellaneous/?id=105 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Dad vs. Linksys Tech Support]]> http://www.beyondphilosophy.com/video/miscellaneous/?id=99 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[Tech Support Runaround]]> http://www.beyondphilosophy.com/video/miscellaneous/?id=98 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/ <![CDATA[What Is Your YouTube Customer Experience?]]> http://www.beyondphilosophy.com/video/miscellaneous/?id=83 Thu, 1 September 2008 12:32:30 +0000 http://www.beyondphilosophy.com/